Network Operations Center

24/7 Monitoring. Instant Response. Zero Downtime.

Our Network Operations Center (NOC) provides around-the-clock monitoring, alerting, and support to keep your systems healthy and available. From critical alerts to performance optimization, we ensure issues are resolved before they impact your business.

See Our Statistics from Last Year
Terabytes Backed Up​
0
Businesses Managed​
0
Data Breaches​
100
Servers Launched​
0

24/7 System & Network Monitoring

Always On. Always Watching.

We monitor your servers, endpoints, cloud services, and network devices 24/7 for signs of failure, intrusion, or abnormal behavior—catching problems before they escalate into downtime.

Automated Alerts & Rapid Response

Know the Moment a Threat Appears

Our NOC tools trigger real-time alerts for outages, CPU spikes, failed backups, unauthorized access attempts, and more. We act fast—remediating issues or escalating as needed.

Is Your Network Secure?
Review Our Checklist on How You Can Prevent Data Breaches in Your System.

Infrastructure Health & Performance Metrics

Data-Driven Uptime and Optimization

We track bandwidth, latency, storage usage, memory load, and more to fine-tune system performance. Get monthly reports and insights into how your environment is running—and how to improve it.

Patch & Update Management

Stay Updated Without Breaking Things

We test and deploy system updates, security patches, and firmware upgrades across your environment—avoiding downtime and ensuring everything stays secure and compatible.

Some Areas We Specialize In

Microsoft 365 & Azure

From email to infrastructure, we support, secure, and manage Microsoft 365 and Azure environments for productivity, collaboration, and uptime.

Network Deployment

We deploy and maintain Cisco-based networks, firewalls, and voice solutions—ensuring secure, high-performance communication across your organization.

Firewall Management & Threat Prevention

Our team configures, monitors, and maintains advanced firewalls to block threats before they reach your network—without slowing down your team.

Google Workspace & Cloud Integration

We help you migrate, configure, and secure Google Workspace for fast, safe, and compliant collaboration across remote or hybrid teams.

CAD, Autodesk, & Bluebeam Support

Whether you’re running AutoCAD, Revit, or Bluebeam, we optimize your hardware and software environment for high-performance rendering and collaboration.

Cloud & Virtualization Platforms

We support AWS, Azure, and VMware environments—whether you're migrating to the cloud, managing virtual machines, or securing hybrid systems.

Backup Verification & Disaster Recovery Readiness

We Don’t Just Monitor—We Test

We verify that backups are running as scheduled, files are restorable, and your recovery plans are functional. Know with confidence that your data is protected and your business can bounce back.

Remote Remediation & Tiered Support Escalation

Fix Issues Fast—Without Waiting

Our NOC team remotely resolves most issues without disrupting your team. For complex problems, we escalate to Tier 2/3 support with clear documentation and rapid handoff.

Our Core Principles

Client-First Mentality

We take time to understand your business, listen to your needs, and tailor our recommendations to your specific goals.

Long-Term Focus

We measure success not by one-off transactions, but by the loyalty and satisfaction of our clients over time.

Efficiency Through Technology

Our mission is to help you get the most out of today’s tools — streamlining your operations and boosting productivity.

Contact Us To Learn More

General Inquiries:
info@businesscomputertechnicians.com

Customer Support Line:
Call: 206-915-8324 (TECH)

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Need IT Support?
Let’s Talk!​

Business Computer Technicians is here to keep your systems running smoothly. Whether it’s network issues, computer repairs, or ongoing support — we’ve got you covered.

Call Us: 206-915-8324 (TECH)