Flexible, Scalable, and Secure IT Support for Growing Businesses

Yes. We provide fast remote assistance for most day-to-day issues, and we dispatch certified technicians for onsite support when physical intervention is needed—whether it’s hardware setup, network cabling, or server troubleshooting.

Our Help Desk supports common user issues like password resets, email problems, printing errors, slow computers, and software malfunctions. It also acts as a first line of defense for more complex issues that may require escalation to our engineering team.

Absolutely. We frequently collaborate with internal IT teams, providing overflow support, project-based assistance, or specialized expertise for areas like cybersecurity, networking, or cloud infrastructure.

We support a wide range of industries, including legal, healthcare, construction, finance, SaaS, real estate, nonprofits, and hybrid workforces. Each industry receives tailored IT strategies that align with their compliance, performance, and operational needs.

Our remote support is available instantly through our Help Desk, and onsite response times depend on your service plan and location. For clients located in the Seattle and Charlotte (Washington or North/South Carolina) areas the response time is typically same-day or next-business-day. Emergency response options are also available.

We offer flexible support agreements. Managed IT services are typically contracted on a month-to-month or annual basis, while project or hourly support can be delivered ad-hoc. We’re happy to build a custom plan that fits your business model.

Yes. Our team helps with HIPAA, SOC2, PCI, and other regulatory compliance needs. We provide audits, risk assessments, documentation, and implementation of security best practices.

We specialize in small to mid-sized businesses across professional services, healthcare, finance, legal, nonprofits, real estate, and construction. Our solutions are tailored to industries that rely heavily on compliance, uptime, and secure operations.

We provide both onsite and remote IT support. Whether you need a technician at your location for hands-on assistance or prefer quick remote fixes, our flexible support model adapts to your needs.

Our Managed IT Services include help desk, proactive monitoring, cybersecurity, patch management, system updates, data backups, and more—all for a flat monthly fee. We become your dedicated IT department.

We use layered security strategies including endpoint protection, firewall management, email filtering, vulnerability scanning, and compliance support for HIPAA, PCI, and SOC2. Security is built into every solution we offer.

Yes, we offer complete cloud migration services, including email, file storage, and application transitions to Microsoft 365 or Google Workspace. We ensure minimal downtime and data integrity throughout the process.

We can work alongside your internal IT staff, providing support, infrastructure management, or specialized expertise on complex projects. Many clients rely on us as an extension of their existing team.